Jurnal Ipteks Terapan : research of applied science and education
Vol. 16 No. 4 (2022): Jurnal Ipteks Terapan : research of applied science and education

APPLICATION OF THE SERVQUAL METHOD TO MEASURE STUDENT SATISFACTION

M. Yusuf (a:1:{s:5:"en_US"
s:55:"Sekolah Tinggi Manajemen Informatika dan Komputer Royal"
})
Hambali (Sekolah Tinggi Informatika dan Komputer Royal)
Akmal (Sekolah Tinggi Informatika dan Komputer Royal)

Article Info

Publish Date
31 Dec 2022

Abstract

Student satisfaction services for SMA Negeri 3 Tanjungbalai have not been analyzed yet. So that the impact is less than optimal satisfaction services for facilities at SMA Negeri 3 Tanjungbalai, inadequate training of teaching staff, administrative services. By looking at these conditions, it becomes the impetus for making a decision-making system regarding participant satisfaction services using an information systems technology approach. Based on these problems, it is important to conduct research related to the assessment of service quality at SMA Negeri 3 Tanjungbalai to find out how the quality of services provided to especially trainers and become an evaluation for SMA Negeri 3 Tanjungbalai to improve services.

Copyrights © 2022




Citation Download
RIS
EndNote, Reference Manager, ProCite
BibTex
Latex, Jabref
Full PDF
843.427 KB
Original Source
Download Original
Google Scholar
Check in Google Scholar
Journal Info
Jurnal Ipteks Terapan : research of applied science and education
Website

Abbrev

jit

Publisher

Lembaga Layanan Pendidikan Tinggi Wilayah X

Subject

Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Astronomy Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Electrical & Electronics Engineering Energy Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Neuroscience Nursing Physics Public Health Veterinary Other

Description

The journal focuses on publishing unpublished original research results anywhere such as: the research result on applied science and education such as: curriculum development and learning, character education, technology and instructional innovation, and learning evaluation. the research result on ...