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Akmal
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APPLICATION OF THE SERVQUAL METHOD TO MEASURE STUDENT SATISFACTION M. Yusuf; Hambali; Akmal
Jurnal Ipteks Terapan (Research Of Applied Science And Education ) Vol. 16 No. 4 (2022): Jurnal Ipteks Terapan : research of applied science and education
Publisher : Lembaga Layanan Pendidikan Tinggi Wilayah X

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (843.427 KB) | DOI: 10.22216/jit.v16i4.1487

Abstract

Student satisfaction services for SMA Negeri 3 Tanjungbalai have not been analyzed yet. So that the impact is less than optimal satisfaction services for facilities at SMA Negeri 3 Tanjungbalai, inadequate training of teaching staff, administrative services. By looking at these conditions, it becomes the impetus for making a decision-making system regarding participant satisfaction services using an information systems technology approach. Based on these problems, it is important to conduct research related to the assessment of service quality at SMA Negeri 3 Tanjungbalai to find out how the quality of services provided to especially trainers and become an evaluation for SMA Negeri 3 Tanjungbalai to improve services.
DSS: RECOMMENDATIONS FOR ZAKAT RECIPIENTS FOR MUSTAHIQ AT THE NATIONAL ZAKAT AMIL BODY WITH TOPSIS Riski Arianto; Nuriadi Manurung; Akmal
Jurnal Ipteks Terapan (Research Of Applied Science And Education ) Vol. 16 No. 4 (2022): Jurnal Ipteks Terapan : research of applied science and education
Publisher : Lembaga Layanan Pendidikan Tinggi Wilayah X

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (956.132 KB) | DOI: 10.22216/jit.v16i4.1489

Abstract

The National Amil Zakat Agency of Asahan Regency is a religious and social institution located on Jl. Turi, Mekar Baru, Kec. West Kisaran City, Asahan Regency. The problem that is often encountered in the National Amil Zakat Agency of Asahan Regency is the selection of mustahiq which still uses the manual method, so that it still causes problems such as the length of the selection process and the occurrence of miscalculations, resulting in less accurate mustahiq selection results. In addition, the unavailability of access to information to see mustahiq who have been included in the list of zakat recipients, resulting in mustahiq who have received zakat can receive assistance more than once a year. There are several criteria in the selection and determination of mustahiq at the National Amil Zakat Agency of Asahan Regency, namely by taking into account the status of residence, income, employment status, number of dependents, and family vehicles. The distribution of zakat for mustahiq is carried out periodically, namely once a year in every holy month of Ramadan, with the number of mustahiq that have been selected by the management committee of the National Amil Zakat Agency of Asahan Regency, namely 30 mustahiq. For this reason, a system is designed that can support in making decisions on recommendations for zakat recipients for mustahiq.
Co-Authors Hambali Hambali M. Yusuf Nuriadi Manurung Riski Arianto