<![CDATA[Lending to customers is one of the services provided by Koperasi Simpan Pinjam Gloria. Bad loans caused by the process of loan transactions manually causing harm to the cooperative. In this study, designed and constructed a decision support system application using MFEP (Multi Factor Evaluation Process) where the process begins with entering customer data, the criteria data including asset, utility loans, loan size, duration, guarantees, profit / loss of the principal efforts per month and profit / loss of the financial per month, the data classification criteria, the data assessment for further calculated and sorted based on the highest value. System testing by comparing the manual calculation results with the results of the system on 3 customer data as test data obtained similar results which showed that the system has accuracy of 100% and system testing using blackbox method showed compliance with the system design. The end result of this research is the determination of the decision support system application for a loan customer with MFEP method. The output of this system is the result of several alternative rank that become the managers reference in decision-making.]]>
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