Distribusi
Vol. 11 No. 1 (2023): Distribusi, March 2023

PURCHASE INTENTION: STRONG EFFECTS OF GREEN ADVERTISING ATTRIBUTES, PARA-SOCIAL RELATIONSHIPS, AND PERCEIVED CREDIBILITY

Ifatuna Hasanah (Institut Teknologi Dan Bisnis Asia Malang)
Widiya Dewi Anjaningrum (Institut Teknologi dan Bisnis Asia Malang)



Article Info

Publish Date
01 Apr 2023

Abstract

The issue of environmental pollution in recent years has become a global problem topic. The biggest trigger in Indonesia is plastic waste from daily activities, especially consumption patterns. The implementation of green marketing has begun to be carried out by every business actor as a form of participation in preventing environmental problems, as well as to educate consumers about the impacts. This study aims to determine the relationship between the green advertising attributes, para-social relationship, perceived credibility, and consumer purchase intentions for Starbucks products. Data collection on 270 samples of Starbucks consumers at Malang town was carried out by non-probability sampling through a questionnaire instrument. The data obtained were analyzed using Partial-Least-Square (PLS) analysis. The results showed that each of the green advertising attributes, para-social relationship, and perceived credibility had a strong positive effect on purchase intention. It is proven that there is a mediating role of perceived credibility on the effect of the para-social relationships on purchase intention. The love for green advertisements and the tendency to observe what influencers buy and use greatly influences consumers' buying interest and they feel that using environmentally friendly products will reduce guilt for environmental damage.

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Journal Info

Abbrev

distribusi

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Other

Description

PT PLN (Persero) Unit Induk Distribusi Jakarta Raya terus melakukan peningkatan pelayanan kepada pelanggan dengan melakukan pemasangan baru sesuai dengan waktu yang ditargetkan. Kecepatan pemasangan adalah salah satu faktor yang mempengaruhi pelayanan dan persepsi pelanggan terhadap perusahaan. PT ...