Marketing Management Studies
Vol. 3 No. 1 (2023): Marketing Management Studies

The effect of social media marketing (SMM) on brand loyalty with brand trust and brand equity as mediation

Dani Admi (Universitas Negeri Padang)
Perengki Susanto (Universitas Negeri Padang)



Article Info

Publish Date
31 Mar 2023

Abstract

The purpose of this research to analyze the effect of social media marketing on Brand Loyalty by mediating Brand Equity and Brand Trust. The population in this study were all consumers of brand products and those who followed Rendang Asese's Instagram. The number of samples in this study were 224 respondents. Online surveys were used to collect the study's data, and SmartPLS software's structural equation modeling (SEM) was used to process the data. Thehresults ofrthis study indicate that (1) Social MediakMarketing has a positive and significantjeffect onmBrand Loyalty for the Rendang Asese brand on Instagram. (2) Social media marketing has ajsignificant and positive impact on brand trust on the Rendang Asese brand on Instagram. (3) Brand Equity has a significant and positive impact on brand loyalty for the Rendang Asese branddon Instagram. (4) Brand Trust has a positive effect on Brand Loyalty for the Rendang Asese brand on Instagram. (5) Social MediakMarketing has ajpositive and significant effect on Brand Equity for the Rendang Asese brand on Instagram. (6) Brand Trust has a positive effect on the Brand Equity of the Rendang Asese brand on Instagram. (7) Social MediakMarketing has ajpositive effect on Brand Loyalty which is mediated by Brand Trust on the Rendang Asese brand on Instagram. (8) Social MediakMarketing has ajpositive effect on Brand Loyalty which is mediated by Brand Equity on the Rendang Asese brand on Instagram.

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Journal Info

Abbrev

mms

Publisher

Subject

Humanities Environmental Science Social Sciences

Description

This journal encompasses marketing management, strategic management, business decisions, processes, and activities within the actual business ...