KONSULTASI PROSES AKREDITASI UNTUK PENGEMBANGAN LABORATORIUM PENGUJIAN: (Studi pada UPTD Balai Pengujian dan Sertifikasi Mutu Barang Provinsi Maluku Utara)

Dewi Anggriyani (Magister Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya)

Jurnal Administrasi Publik
Vol. 6 No. 3 (2023): Jurnal Administrasi Publik (JAP)

Accreditation Process Consultation for Testing Laboratory Development (Study on UPTD Testing and Quality Certification Center in North Maluku Province). Testing laboratories play a crucial role in controlling and evaluating the quality and safety of products based on regulations and standards. Laboratory development through process consultation can improve the quality and effectiveness of the organization, including in preparing laboratory accreditation. This study used a descriptive qualitative research method to describe the efforts of testing laboratory development with process consultation strategies at UPTD BPSMB in North Maluku Province. Data sources used were interviews, observations, and documentation. In order to improve the quality of their testing laboratory, accreditation is needed. UPTD BPSMB in North Maluku Province chose the National Standardization Agency to assist them in preparing laboratory accreditation by conducting consultation processes before submitting their accreditation process to the National Accreditation Body (KAN), considering issues such as personnel who do not understand and implement SNI ISO/IEC 17025 and incomplete quality documents.