Jurnal Pamator : Jurnal Ilmiah Universitas Trunojoyo Madura
Vol 16, No 1: January - March 2023

The Influence Of Celebrity Endorsers And Electronic Word Of Mouth On Purchase Decision Trust On Lazada Marketplace Surabaya

Fidela Mandasari (Management Study Program, Veteran National Development University)
Eko Purwanto (Management Study Program, Veteran National Development University)
Sugeng Purwanto (Management Study Program, Veteran National Development University)



Article Info

Publish Date
30 Mar 2023

Abstract

Celebrity endorsers and electronic word of mouth are essential factors in creating trust and consumer purchase decisions for Lazada. Therefore, this study aims to determine whether celebrity endorsers and electronic word-of-mouth marketing can influence a consumer's purchase decision directly or through trust. The type of data used in this study is quantitative data. The sampling technique used in this study was nonprobability sampling with the purposive sampling method. Thus the sample used was 102 Lazada marketplace customers in Surabaya. The data analysis technique used to process data is SmartPLS. The results of this study show that Celebrity endorsers and Electronic word of mouth have a positive and significant effect on purchase decisions. Furthermore, Celebrity Endorsers and Electronic word of mouth positively and significantly affect purchase decisions through trust

Copyrights © 2023






Journal Info

Abbrev

pamator

Publisher

Subject

Humanities Economics, Econometrics & Finance Social Sciences

Description

PAMATOR JOURNAL is the Journal of Social Sciences, Economics and Humanities, published by the Institute for Research and Community Service Trunojoyo University, 2 times a year (April and ...