<![CDATA[Abstract: The application of technological innovation in company services and operations has become a very important and fundamental issue for global competitiveness. The Technology Acceptance Model places the attitude factor of each user behavior with two variables namely perceived usefulness and perceived ease of use. Work overload occurs when work demands exceed an individual's ability to deal with them. The purpose of this study is to analyze the effect of Perceived Usefulness and Perceived Ease Of Use on Work Overload. The type of research used is explanatory research. All indicators used are valid and reliable. Hypothesis testing using PLS (Partial Least Square). The results of the research on Perceived Ease Of Use on Work Overload show a coefficient value of 0.181 with a statistical T value of 1.626 which means it has no effect, and a p-value of 0.105 which means it is not significant, while the results of research related to the effect of Perceived usefulness on Work Overload show a coefficient value of 0.613 with a statistical T value of 3.888 which means it is influential and a p-value of 0.000 which means it is significant.]]>
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