Nusantara Hasana Journal
Vol. 2 No. 12 (2023): Nusantara Hasana Journal, May 2023

STUDENT SATISFACTION ANALYSIS OF ADMINISTRATIVE SERVICE PERFORMANCE AT PROFESSIONAL STMIK

Kurnia Yahya (STMIK Profesional)
Suardi Hi Baharuddin (STMIK Profesional Makassar)
Satriawaty Mallu (STMIK Profesional Makassar)
Nasaruddin (Dipa University)

Article Info

Publish Date
05 May 2023

Abstract

This study aims to determine student satisfaction with STMIK Professional Academic Administration Services based on Tangibles, Responsiveness, Reliability, Empathy, and Assurance aspects. descriptive with a quantitative approach. The population of this study was 454 students of the 2018-2021 STMIK Professional class. The sampling technique was carried out by proportional stratified random sampling. The sample size is 100 people. The data collection technique used an attitude scale. The data analysis technique used a trend test and the percentage of the frequency distribution of each aspect of satisfaction

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Journal Info
Nusantara Hasana Journal
Website

Abbrev

nhj

Publisher

Yayasan Nusantara Hasana Berdikari

Subject

Agriculture, Biological Sciences & Forestry Humanities Economics, Econometrics & Finance Education Nursing

Description

Nusantara Hasana Journal published a scientific paper original articles of research and community engangement and review of the literature in: Biology, Tourism & Hospitality, Pharmacy, Chemistry, Physics, Mathematics, Education, Medicine , Medical and Health Science, Engineering & Technology, ...