Waisya : Jurnal Ekonomi Hindu
Vol 2 No 1 (2023)

FAKTOR PENENTU KEPUTUSAN KONSUMEN DALAM MEMILIH LAYANAN TRANSPORTASI ONLINE DI KOTA MATARAM

I Putu Agus Agus Wiradana (Unknown)
Ni Nyoman Satya Widari (Unknown)
Ni Nyoman Suli Asmara Yanti (Unknown)



Article Info

Publish Date
25 Apr 2023

Abstract

Traffic on the Internet. This suggests the presence of community or drivers ofconsumer choice for online products. This way we can get interesting researchon price, service quality, corporate image and word of mouth. This stujdy try todetermine the influence of factors influencing consumers' online choices. Thesampling in this research adopts intentional sampling technique, that is, thetechnique of determining samples according to certain standards. Criteria aremales and females aged 19-50 who are college students, students and employeesof Mataram City and have used Gojek or Grab app services. The Datacollection techniques using questionnaires. The data analysis tool used is IBMSPSS Statistics 24. Result show that price, service quality, corporate image,and word of mouth components significantly effects consumers' onlinedecision-making.

Copyrights © 2023






Journal Info

Abbrev

JW

Publisher

Subject

Decision Sciences, Operations Research & Management Social Sciences

Description

Waisya is a scientific journal published by IAHN Gde Pudja Mataram. This Journal contains research and conceptual articles with a focus on studies of economic development studies and entrepreneur. We invite scientists, scholars, researchers, and students to develop their scientific and publish the ...