JURNAL DESTINASI PARIWISATA
Vol 10 No 2 (2022): VOL 10, NO 2 (2022): (JULY-DECEMBER) JURNAL DESTINASI PARIWISATA

Strategi Pemasaran Hotel dalam Masa Pandemi COVID-19 di Kawasan Sanur

Cinta Cindy (Program Studi Pariwisata Program Sarjana, Fakultas Pariwisata, Universitas Udayana)
Made Sukana (Program Studi Pariwisata Program Sarjana, Fakultas Pariwisata, Universitas Udayana)



Article Info

Publish Date
31 Dec 2022

Abstract

Pandemic has devastated the industry and its businesses, including star-rated hotels, causing almost a 50%decrease in occupancy rates. Now that international borders are being re-opened, a rise in tourism demandsoccurred meaning businesses must implement the correct strategy to market and do advertisement in a postpandemicworld. This research aims to address successful marketing strategy to increase occupancy rate forstar-rated hotels in Bali to quickly recover in a post-pandemic world.This is qualitative research, using observation, interview, and documentation to collect data from ARTOTELSanur as an object for the study case. Marketing Mix and Segmenting, Targeting, and Positioning (STP)approach are used to identify ARTOTEL Sanur’s marketing strategy. Both primary and secondary data are usedand analyzed through data reduction, data presentation, and verification.The objectives of this research are to find ARTOTEL’s marketing strategy during the COVID-19 Pandemic,and their implementation plan for the post-pandemic market. This research found that ARTOTEL Sanur hadimplemented effective marketing strategies to survive the COVID-19 pandemic and compete in a post-pandemicworld. The strategy involves compelling and effective social-media marketing through Instagram as ARTOTELSanur’s main channel.Keywords: Strategy, Marketing, COVID-19 Pandemic, Hotel.

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Journal Info

Abbrev

destinasipar

Publisher

Subject

Other

Description

Jurnal Destinasi Pariwisata diterbitkan oleh Program Studi S1 Destinasi Pariwisata Universitas udayana dan terbit sebagai tuntutan dunia akademis terutama di bidang kepariwisataan yang selalu dinamis. Perkembangan sektor pariwisata berawal dari dikenalnya suatu destinasi wisata termasuk aspek ...