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All Journal JURNAL DESTINASI PARIWISATA
Cinta Cindy
Program Studi Pariwisata Program Sarjana, Fakultas Pariwisata, Universitas Udayana
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Strategi Pemasaran Hotel dalam Masa Pandemi COVID-19 di Kawasan Sanur Cinta Cindy; Made Sukana
JURNAL DESTINASI PARIWISATA Vol 10 No 2 (2022): VOL 10, NO 2 (2022): (JULY-DECEMBER) JURNAL DESTINASI PARIWISATA
Publisher : Program Studi Sarjana Pariwisata, Fakultas Pariwisata, Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JDEPAR.2022.v10.i02.p07

Abstract

Pandemic has devastated the industry and its businesses, including star-rated hotels, causing almost a 50%decrease in occupancy rates. Now that international borders are being re-opened, a rise in tourism demandsoccurred meaning businesses must implement the correct strategy to market and do advertisement in a postpandemicworld. This research aims to address successful marketing strategy to increase occupancy rate forstar-rated hotels in Bali to quickly recover in a post-pandemic world.This is qualitative research, using observation, interview, and documentation to collect data from ARTOTELSanur as an object for the study case. Marketing Mix and Segmenting, Targeting, and Positioning (STP)approach are used to identify ARTOTEL Sanur’s marketing strategy. Both primary and secondary data are usedand analyzed through data reduction, data presentation, and verification.The objectives of this research are to find ARTOTEL’s marketing strategy during the COVID-19 Pandemic,and their implementation plan for the post-pandemic market. This research found that ARTOTEL Sanur hadimplemented effective marketing strategies to survive the COVID-19 pandemic and compete in a post-pandemicworld. The strategy involves compelling and effective social-media marketing through Instagram as ARTOTELSanur’s main channel.Keywords: Strategy, Marketing, COVID-19 Pandemic, Hotel.
Co-Authors Made Sukana