E-commerce Web-Based Application for Excellent Service Agency (ESA) Hospitality Training Center, Malang

Ratna Yulistiani (Department of Food Technology, Universitas Pembangunan Nasional “Veteran” Jawa Timur, Surabaya 60294, Indonesia)
Andreas Nugroho Sihananto (Department of Informatics, Universitas Pembangunan Nasional “Veteran” Jawa Timur, Surabaya 60294, Indonesia)
Kartini (Department of Informatics, Universitas Pembangunan Nasional “Veteran” Jawa Timur, Surabaya 60294, Indonesia)
M. Arif Mardhavi (Department of Informatics, Universitas Pembangunan Nasional “Veteran” Jawa Timur, Surabaya 60294, Indonesia)
Edi Sugiyanto (Department of Informatics, Universitas Pembangunan Nasional “Veteran” Jawa Timur, Surabaya 60294, Indonesia)
Muhammad Afifudin (Department of Informatics, Universitas Pembangunan Nasional “Veteran” Jawa Timur, Surabaya 60294, Indonesia)

Nusantara Science and Technology Proceedings
7st International Seminar of Research Month 2022

Excellent Service Agency (ESA) is a hospitality industry training center located in Malang City, East Java, Indonesia. This training center provides decent training for people who want to work in the hospitality industries such as hotels and restaurants. The one which makes a difference between ESA and its competitors is their commitment to providing training that is equivalent to other hospitality industry training institutions but at very affordable costs and they always channel students directly into the workplace market until their students land their first job. However, until now, ESA does not have an official website or e-commerce website to offer its services, so the ESA’s brand usually is only known by word of mouth. This ESA e-commerce website was developed with the CodeIgniter framework and MySQL Maria DB 5.0 database. The result is a company profile website that doubles as an e-commerce web ready to be used for ESA branding and marketing purposes.