Estudiante Law Journal
VOL. 4 NO. 1 FEBRUARI 2022

Increasing Awareness of Consumer Rights and Obligations in E-Commerce Transaction Activities

Handriyanto Igirisa (Faculty Of Law, Universitas Negeri Gorontalo)
Mohamad Rusdiyanto U. Puluhulawa (Faculty of Law, Universitas Negeri Gorontalo, Indonesia.)
Julius T. Mandjo (Faculty of Law, Universitas Negeri Gorontalo Gorontalo, Indonesia)



Article Info

Publish Date
01 Jun 2022

Abstract

This study aims to determine and analyze how the role of YLKI Gorontalo Province in increasing awareness of consumer rights and obligations in e-commerce transaction activities. The method used in this research is empirical legal research with a qualitative approach. Based on the results of the study, it is shown that the role of YLKI Gorontalo Province in increasing awareness of consumer rights and obligations in e-commerce transaction activities, namely: (1) conducting information dissemination programs through social media, distributing banners or billboards, socialization or legal counseling; and (2) provide education at the time of the complaint. However, according to the author, the role of YLKI Gorontalo has not been maximal and comprehensive. . This can be see from the lack of informasion dissemination carried out by YLKI Gorontalo regarding the importance of knowledge of consumer right and obligations as stated in Article 4 and Article 5 of the UUPK, especially in conducting electronic commerce (e-commerce) as well as the lack of socialization carried out by YLKI Gorontalo, namely one times since actively running errands.

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Journal Info

Abbrev

eslaw

Publisher

Subject

Law, Crime, Criminology & Criminal Justice

Description

Estudiante Law Journal is a peer reviewed journal published by the Faculty of Law, Universitas Negeri Gorontalo. This journal is published three times every February, July and November of the same year. EsLaw aims to be a scientific and research journal for all legal observers and activists with a ...