Multazam : Jurnal Manajemen Haji dan Umrah
Vol 1 No 2 (2021): Multazam : Jurnal Manajemen Haji dan Umrah

ANALISIS MANAJEMEN PELAYANAN PADA CALON JAMA’AH HAJI DAN UMROH (PT. DAANISH MIKA SALSA TOURS AND TRAVEL)

Muhamad Bisri Mustofa (UIN Raden Intan Lampung)
Siti Wuryan (UIN Raden Intan Lampung)
Wahid Harsono (UIN Raden Intan Lampung)



Article Info

Publish Date
25 Aug 2022

Abstract

PT. DMS Tours and Travel is one of the institutions engaged in Hajj and Umrah services with a large number of pilgrims. Services provided by PT. Daanish Mika Salsa Tours and Travel, namely: Administrative services, including registration and document processing. Manasik guidance services, carried out 3 times with lecture, simulation and discussion methods. The transportation service provided is the transportation of pilgrims starting from the point of embarkation, while in Saudi Arabia, and returning to the place of debarkation from Indonesia. Accommodation services, PT. Daansh Mika Salsa Tours and Travel provides five-star hotel facilities, ranging from three, four and five stars according to the package chosen by the congregation. Consumption service, Each pilgrim will get food 3 times a day, namely in the morning, afternoon, and evening, and the tarvel provides additional Indonesian menus while at the hotel. Health services, carried out before departure and during worship.

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Journal Info

Abbrev

Multazam

Publisher

Subject

Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Multazam Journal of Hajj and Umrah Management is nationally accredited with Print International Standard Serial Number (P-ISSN) 2809-2430 and Electronic International Standard Serial Number (E-ISSN) 2961-9084 published by the Faculty of Economics and Islamic Business IAIN Metro as a vehicle for ...