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All Journal Multazam : Jurnal Manajemen Haji dan Umrah
Wahid Harsono
UIN Raden Intan Lampung
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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ANALISIS MANAJEMEN PELAYANAN PADA CALON JAMA’AH HAJI DAN UMROH (PT. DAANISH MIKA SALSA TOURS AND TRAVEL) Muhamad Bisri Mustofa; Siti Wuryan; Wahid Harsono
Multazam : Jurnal Manajemen Haji dan Umrah Vol 1 No 2 (2021): Multazam : Jurnal Manajemen Haji dan Umrah
Publisher : Institut Agama Islam Negeri Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (476.662 KB) | DOI: 10.32332/multazam.v1i2.5377

Abstract

PT. DMS Tours and Travel is one of the institutions engaged in Hajj and Umrah services with a large number of pilgrims. Services provided by PT. Daanish Mika Salsa Tours and Travel, namely: Administrative services, including registration and document processing. Manasik guidance services, carried out 3 times with lecture, simulation and discussion methods. The transportation service provided is the transportation of pilgrims starting from the point of embarkation, while in Saudi Arabia, and returning to the place of debarkation from Indonesia. Accommodation services, PT. Daansh Mika Salsa Tours and Travel provides five-star hotel facilities, ranging from three, four and five stars according to the package chosen by the congregation. Consumption service, Each pilgrim will get food 3 times a day, namely in the morning, afternoon, and evening, and the tarvel provides additional Indonesian menus while at the hotel. Health services, carried out before departure and during worship.
Co-Authors Muhamad Bisri Mustofa Siti Wuryan