Tadulako International Journal of Applied Management (TaJAM)
Vol 3 No 3 (2021): December : Tadulako International Journal of Applied Management

THE INFLUENCE OF WORK DISCIPLINE ON EMPLOYEE COMMITMENT THROUGH WORK CULTURE AT EMPLOYEES OF PT. PLN (PERSERO) CUSTOMER SERVICE IMPLEMENTING UNIT (UP3) PALU

Pratiwi Munthe, Julyandani (Unknown)
Natsir, Syahir (Unknown)
Mahardiana, Lina (Unknown)



Article Info

Publish Date
28 Dec 2021

Abstract

This research aimed to determine the influence of work discipline on organizational commitment through work culture at PT. PLN (Persero) Executive Customer Service Management Unit Palu. This was a correlational research. The research sample was all employees at PT. PLN (PERSERO) Executive Customer Service Management Unit Palu with 154 employees. This research used the Structural Equation Modelling (SEM) method, which is operated by SMART-PLS. The results of this research indicate that 1) Work discipline has a significant influence on employee commitment at PT. PLN (PERSERO) Executive Customer Service Management Unit Palu, 2) Work discipline has a significant influence on work culture at PT. PLN (PERSERO) Executive Customer Service Management Unit Palu, 3) Work culture has a significant influence on employee commitment to PT. PLN (PERSERO) Executive Customer Service Management Unit Palu, 4) Work discipline influence employee commitment mediated by work culture at PT. PLN (PERSERO) Executive Customer Service Management Unit Palu. Keywords: Work Discipline, Employee Commitment, Work Culture.

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Journal Info

Abbrev

tajam

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Tadulako International Journal of Applied Management with registered number ISSN 2684-9089 (Print) and 2987-1271 (electronic) is published by the Master of Management Study Program, Faculty of Economics and Business, Tadulako University. It is published thrice a year in April, August, and December. ...