Journal of Social Research
Vol. 2 No. 5 (2023): Journal of Social Research

Analysis of the Influence of Mobile Marketing and Social Media Marketing on Purchase Intention with Customer Engagement as an Intervening Variable in the Property Industry

Maula Matin (Perbanas Institute)
Patria Laksamana (Perbanas Institute)



Article Info

Publish Date
23 Apr 2023

Abstract

This study is entitled "Analysis of the Effect of Mobile Marketing and Social Media Marketing on Purchase Intention with Customer Engagement as an intervening variable in the Property Industry". The two variables that will be studied in this study Mobile Marketing and Social Media Marketing are used as independent variables. The Purchase Intention variable as the dependent variable and the Customer Engagement variable as the intervening variable. The purpose of this study is to obtain an overview of Mobile Marketing and Social Media Marketing and analyze the relationship of these two variables to Purchase Intention. The empirical study was conducted on internet users in the Jabodetabek area with internet use focused on finding information related to property. The research methods used are survey methods and data collection methods through questionnaires. This study used a sample of 100 respondents. The data analysis method uses SEM (Structural Equation Model) from AMOS 22.0 statistical software. The results of this study show that mobile marketing and social media marketing have a positive impact on customer engagement. From this study it was also found that mobile marketing and social media marketing have no effect on purchase intention. The final conclusion of the study, mobile marketing and social media marketing have a positive impact on the property industry. The presence of both is able to reach a wider market so it needs to be maximized in use.

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Journal Info

Abbrev

ijsr

Publisher

Subject

Humanities Computer Science & IT Economics, Econometrics & Finance Education Social Sciences

Description

The Journal of Social Research is a double blind peer-reviewed academic journal and open access to social and scientific fields. The journal is published monthly by International Journal Labs. The Journal of Social Research provides a means for sustained discussion of relevant issues that fall ...