International Journal of Artificial Intelligence Research
Vol 6, No 1.1 (2022)

Opportunities and Challenges of Utilizing Blockchain Technology in Marketing Management: A Case Study on the Financial Industry: A UTAUT Theory Approach

Ratna Dewi (Universitas Muslim Indonesia)
Suriyanti Mangkona (Universitas Muslim Indonesia)



Article Info

Publish Date
29 Dec 2022

Abstract

This research discusses the utilization of blockchain technology in financial industry marketing and the implementation of digital marketing management theory. Blockchain technology offers the potential to improve efficiency and security in the financial industry marketing process. In the context of customer identity verification, blockchain can be used as a secure and encrypted repository of identity data. This speeds up the verification process, reduces operational costs, and minimizes the risk of data leakage. Case studies in the banking, insurance, and digital marketing industries demonstrate the significant benefits of blockchain implementation in customer identity verification. However, technical, infrastructure, and regulatory challenges must be overcome to maximize the potential of this technology. In the context of blockchain marketing theory, this technology provides a level of transparency, active customer participation, efficient data management, smart contract execution, and innovation of new products and services. Companies in the financial industry need to consider the challenges that may arise, such as complex regulations, slow technology adoption, and security concerns.

Copyrights © 2022






Journal Info

Abbrev

IJAIR

Publisher

Subject

Computer Science & IT Electrical & Electronics Engineering

Description

International Journal Of Artificial Intelligence Research (IJAIR) is a peer-reviewed open-access journal. The journal invites scientists and engineers throughout the world to exchange and disseminate theoretical and practice-oriented topics of Artificial intelligent Research which covers four (4) ...