Indonesian Journal of Cultural and Community Development
Vol 14 No 2 (2023): June

Impact of Work Stress, Communication, and Work Environment on Dealer Employee Performance

Muhammad Naufal Riaztantyo (Universitas Muhammadiyah Sidoarjo)
Vera Firdaus (Universitas Muhammadiyah Sidoarjo)



Article Info

Publish Date
26 Jun 2023

Abstract

This study aimed to investigate the influence of work stress, communication, and work environment on employee performance in the automotive industry. Employing a quantitative research design, data was collected through a questionnaire from a sample of 100 employees at a Honda dealership in Sidoarjo, Indonesia. Various data analysis techniques, including validity and reliability tests, classical assumption tests, multiple linear regression, and hypothesis testing, were utilized. The findings revealed that communication and work environment had a positive and significant impact on employee performance, while work stress had a negative and significant effect. Moreover, the results demonstrated that employee performance was significantly influenced by work stress, communication, and work environment collectively. These findings contribute to our understanding of the factors influencing employee performance and have implications for managerial practices aimed at improving employee well-being and organizational productivity. Highlights: The study investigates the impact of work stress, communication, and work environment on employee performance in the automotive industry. Communication and work environment positively influence employee performance, while work stress negatively affects it. The findings emphasize the importance of addressing work stress, improving communication, and fostering a positive work environment to enhance employee performance in the automotive industry. Keywords: Work stress, Communication, Work environment, Employee performance, Automotive industry.

Copyrights © 2023






Journal Info

Abbrev

ijccd

Publisher

Subject

Humanities Languange, Linguistic, Communication & Media

Description

Indonesian Journal of Cultural and Community Development (IJCCD) is a peer-reviewed journal published by Universitas Muhammadiyah Sidoarjo three times a year (March, June, September). This journal provides immediate open access to its content on the principle that making research freely available to ...