Tujuan Penelitian menganalisis efektivitas Perlindungan Hukum Nasabah Terhadap Kejahatan Phising Di Lingkungan Perbankan Wilayah Bank Rakyat Indonesia Kantor Cabang Watansoppeng. Penelitian ini menggunakan metode hukum empiris. Hasil penelitian ini menunjukkan bahwa: (1) perlindungan hukum nasabah terhadap kejahatan phising di lingkungan perbankan kantor cabang watansoppeng hanya mendapatkan perlindungan preventif dan perlindungan represif belum efektif (2) faktor yang mempengaruhi efektifitas perlindungan hukum nasabah terhadap kejahatan phising adalah sistem keamanan yang masih perlu ditingkatkan, masih rendahnya pengetahuan tentang kejahatan tersebut,dan rendahnya kesadaran budaya privasi berjejaring sosial. Rekomendasi penelitian Kemampuan penegak hukum maupun sistem yang digunakan dalam menangani kejahatan siber harus mempuni untuk dapat mengimbangi perkembangan teknologi yang semakin maju. , The Research objective is to analyze the effectiveness of legal protection for customers against phishing crimes in the regional banking environment of Bank Rakyat Indonesia, Watansoppeng branch office. This research uses the empirical law method. The results of this study indicate that: (1) legal protection for customers against phishing crimes in the banking environment at the Watansoppeng branch office only gets preventive protection and repressive protection is not yet effective (2) factors that influence the effectiveness of legal protection for customers against phishing crimes are security systems that still need to be improved, low knowledge about the crime, and low awareness of social networking privacy culture. Research recommendations The ability of law enforcement as well as the systems used in dealing with cybercrime must be competent to keep pace with increasingly advanced technological developments.
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