Interaksi Online
Vol 11, No 3: Juli 2023

PENGARUH TERPAAN BERITA MEDIA TENTANG PERUSAHAAN DAN PERSEPSI TANGGUNG JAWAB SOSIAL PERUSAHAAN TERHADAP PERSEPSI REPUTASI PERUSAHAAN GRUP DJARUM

Alyssa Jasmine Aurelia Rahmiqatrunnada (Program Studi S1 Ilmu Komunikasi)
S. Rouli Manalu (Program Studi S1 Ilmu Komunikasi)
Tandiyo Pradekso (Program Studi S1 Ilmu Komunikasi)



Article Info

Publish Date
03 Jul 2023

Abstract

PT Djarum is one of the largest cigarette companies in Indonesia (Djarum, 2022). The media has reported that cigarette products are harmful. However, the media has also reported that the Djarum Group has a positive impact through their corporate social responsibility and business diversification efforts. This research was conducted with the aim of determining the influence of media news exposure about the company and perceptions of the company's social responsibility on the reputation perception of the Djarum Group using survey research methods. The theory used in this research is Attribution Theory. The sampling technique used was non-probability sampling. A total of 200 respondents from the Faculty of Social and Political Sciences, Diponegoro University, were selected as the research sample. Based on hypothesis testing, perceptions of the company's social responsibility influence the reputation perception of the Djarum Group. Media news exposure about the company does not affect the reputation perception of the Djarum Group. The perception of social responsibility has a 19.4 percent influence on the perception of the Djarum Group's reputation. Perceivers compare various information about the company's social responsibility and evaluate the consequences or outcomes of the observed company's behavior (Jones & Davis, 1965; Kelley & Michela, 1980). Furthermore, perceivers consider consensus, which refers to the extent to which other companies take certain actions in a situation, observations of the Djarum Group's repetitive behavior in certain or other situations, distinctiveness, and consistency, or the repetition of the Djarum Group's behavior over time in specific situations. Therefore, this information can ultimately influence an individual's perception of the company's reputation.

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Journal Info

Abbrev

interaksi-online

Publisher

Subject

Library & Information Science Social Sciences

Description

Jurnal Interaksi Online adalah jurnal yang memuat karya ilmiah mahasiswa S1 Jurusan Ilmu Komunikasi, FISIP Undip. Interaksi Online menerima artikel-artikel yang berfokus pada topik yang ada dalam ranah kajian Ilmu Komunikasi dan Ilmu ...