Lontar : Jurnal Ilmu Komunikasi
Vol. 11 No. 1 (2023): Lontar : Jurnal Ilmu Komunikasi

Audio-post Company Communication Strategy in Jakarta on Maintaining Client Loyalty in Television Advertising

Zalfa Qathrunnada (Magister Ilmu Komunikasi, Fakultas Komunikasi dan Bisnis Universitas Telkom)
Catur Nugroho (Magister Ilmu Komunikasi, Fakultas Komunikasi dan Bisnis Universitas Telkom)



Article Info

Publish Date
02 Jul 2023

Abstract

The visual package of an advertisement on television will not be communicated perfectly to the audience if it’s not supported by good audio quality and those who have a role in making audio in television advertisements are audio-post companies. Advertising spending in Indonesia continues to increase every year by seven percent and dominated by television commercial with a total of 79.2 percent. Based on this, more and more audio-post companies are emerging now that produce audio for television commercial in Jakarta and certainly makes competition in this industry more obvious. But even so, they still have their loyal clients that have stayed from the past until now. One of these audio-post companies is Cut2Cut studio, which was founded in 2002 and has loyal clients from well-known brands. Therefore, this study aims to find out how Cut2Cut studio's communication strategy maintains client loyalty to television commercial. The method used is qualitative with a case study approach. The results of the study state that Cut2Cut studio carries out several strategic stages including formulating strategies that focus on approaching clients, implementing strategies by maintaining communication with clients as well as providing special treatment, as well as evaluating strategies by conducting routine evaluations based on obstacles that need to be discussed

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Journal Info

Abbrev

LONTAR

Publisher

Subject

Social Sciences Other

Description

This journal is published to develop the ability of lecturers in writing in accordance with the field of cultivation, including public relations and journalism, in addition to the journal LONTAR discuss social phenomena concerned with the science of ...