Journal of Contemporary Administration and Management (ADMAN)
Vol 1 No 1 (2023): April 2023

The Effect of Service Quality of Pamanukan Medical Centre Hospital on Outpatient Satisfaction in Subang Regency

yani, Sri (Unknown)
Hidayatulloh, Faizal (Unknown)
Oktriani, Anggun (Unknown)

Article Info

Publish Date
22 Apr 2023

Abstract

In the Non-Probability Sampling method which uses purposive sampling, this study discusses the quality of service on patient satisfaction. The research objective is to find out whether or not there is an influence on service quality on patient satisfaction. The sample taken used 5 respondents and 5 questionnaires. And the hypothesis used is service quality (X) and patient satisfaction (Y). Based on the results obtained in this research that for service quality that has a positive effect on patient satisfaction.

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Journal Info
Journal of Contemporary Administration and Management (ADMAN)
Website

Abbrev

adman

Publisher

PT. Literasi Sains Nusantara

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

Description

Journal of Contemporary Administration and Management (ADMAN) is a scientific journal that focuses on the publication of articles related to the development of the theory and practice of administration and management in a contemporary context. The journal contains articles that cover a wide range of ...