Jurnal Bisnis, Manajemen, dan Keuangan
Vol. 1 No. 1 (2020): Jurnal Bisnis, Manajemen, dan Keuangan

Anteseden yang Mempengaruhi Repurchase Intention Konsumen pada Smartphone Buatan Korea

Al Fajri, Faiz (Unknown)
Bagaskara, Bima (Unknown)
Marlina Wijayanti, Ranni (Unknown)
Berlinda Christi, Yosephine (Unknown)
Suhud, Usep (Unknown)



Article Info

Publish Date
20 Oct 2022

Abstract

This study aims to examine the factors that influence the repurchase intention of Korean mobile consumers. In this study, there are four variables used to measure repurchase intention, namely perceived quality, perceived value, brand equity, and customer satisfaction. Data collection was taken out randomly from April to May 2020. Data was collected through a survey by distributing online questionnaires selected using purposive sampling techniques. The total respondents in this study were 250 people consisting of 44 men and 206 women who had and were using mobile phones made in Korea. Data were processed using exploratory factor analysis and structural equation models. The results of this study are the variable perceived quality, perceived value, brand equity, and customer satisfaction have a positive and significant effect on repurchase intention.

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Journal Info

Abbrev

jbmk

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

an open-access journal that provides a forum for publishing empirical research, literature review, or conceptual paper related to business, management, and finance. It focused on the development of theory in management science by applying new methods, techniques, and ...