Jurnal Ekonomi
Vol. 12 No. 3 (2023): Jurnal Ekonomi, 2023, September

THE AFFECT OF QUALITY SERVICE, FACILITIES AND PRICE ON GUEST SATISFACTION STAYING AT HOTEL HERMES PALACE MEDAN

Efrizico Haratua Manurung (Sekolah Tinggi Ilmu Manajemen Sukma Medan)
Syamsul Bahri (Sekolah Tinggi Ilmu Manajemen Sukma Medan)



Article Info

Publish Date
14 Jul 2023

Abstract

The reason of this have a look at became to decide whether there's an impact of carrier first-class, facilities and fee on guest pleasure staying at Hermes Palace resort Medan. The pattern of this research is a hundred respondents. Sampling the use of random sampling is the willpower of samples that offer equal possibility to every member of the population to be sampled. statistics evaluation used the a couple of Regression check, speculation testing used the coefficient of determination take a look at (R2), partial test (t check), and simultaneous test (F take a look at), whilst information processing used SPSS 23. The effects confirmed that partially the exceptional of provider, centers and fees have an effect on guest satisfaction, and concurrently the quality of service, facilities and prices affect guest pride.

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Journal Info

Abbrev

Ekonomi

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Ekonomi [p. ISSNĀ 2301-6280, e. ISSNĀ 2721-9879] is a peer-reviewed journal published Half times a year (June, and December) by SEAN Institute. Jurnal Ekonomi is intended to be the journal for publishing articles reporting the results of economics research. Jurnal Ekonomi invites manuscripts ...