Wacana, Jurnal Sosial dan Humaniora
Vol. 25 No. 3 (2022)

Implementation of Conversion Supplementary Instruments (ISK) Based on Total Quality Management (TQM) at Universitas Brawijaya (Study at the Quality Assurance Center of Universitas Brawijaya)

Athrusy Robiul Hakim (Higher Education, University of Brawijaya, Malang, Indonesia)
Siti Rochmah (Public Administration, University of Brawijaya, Malang, Indonesia)
Andy Fefta Wijaya (Public Administration, University of Brawijaya, Malang, Indonesia)



Article Info

Publish Date
02 Aug 2023

Abstract

BAN-PT has recently issued the latest standard, namely IAPS 4.0. IAPS 4.0 has 9 assessment criteria. This assessment replaces the previous criteria, which included 7 criteria (IAPS 3.0). There are fundamental differences that exist between IAPS 3.0 and IAPS 4.0. IAPS's fundamental differences result in unequal accreditation ratings. It is necessary to have a Conversion Supplement Instrument (ISK). The mandatory nature of this national accreditation makes Universitas Brawijaya have to adjust the policies and management of higher education institutions to fulfill the requirements for national accreditation. The success of changing the accreditation status of 80 Study Programs at Universitas Brawijaya has made the researchers interested in doing this research. This research was a case study with a qualitative approach. The result of this research was the implementation of ISK at Universitas Brawijaya was carried out according to the concept of Total Quality Management (TQM). The TQM concept as a PDCA cycle (Plan-Do-Check-Act) had been implemented thoroughly during the implementation of ISK. It started with formulating the ISK policies, procurement of ISK socialization and workshops, and Quality Internal Audits of ISK Assistance Clinics. The implementation of this ISK was very interesting to study because ISK was considered a shortcut for study programs that wanted to change the status of the IAPS 3.0 to IAPS 4.0. Therefore, this research could be a guideline for study programs following ISK. Keywords: accreditation, conversion supplement instruments, total quality management, PDCA Cycle

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Journal Info

Abbrev

wacana

Publisher

Subject

Humanities Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Description

This journal has a focus on inter and multidisciplinary studies of social sciences and humanities. The scope is the socio-cultural phenomenon, the history, and transformation of society, changes, and stagnation of socio-political institutions, actor orientation, and behavior, the performance of ...