Metris: Jurnal Sains dan Teknologi
Vol. 19 No. 01 (2018): Juni

The Effect of Knowledge Sharing on the Service Innovation Performance:An Empirical Study on Restaurant in North Kalimantan, Indonesia

Hidayat, Nurul (Unknown)
Lee, Cheng-Wen (Unknown)

Article Info

Publish Date
12 Jun 2018

Abstract

This research was conducted on restaurant business in North Kalimantan Province, Indonesia. To improve the performance of service innovation, companies need knowledge gained from knowledge sharing activities. A number of 150 employees working in the restaurant businesses in North Kalimantan participated in this study. The data were collected using survey method with questionnaire. The survey responses submitted by respondents in this study indicated that the influence of knowledge sharing on the performance of service innovation showed significant results. Knowledge sharing activities in this study have a positive effect on innovation performance of restaurant business services in North Kalimantan.

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Journal Info
Metris: Jurnal Sains dan Teknologi
Website

Abbrev

metris

Publisher

Universitas Katolik Indonesia Atma Jaya

Subject

Decision Sciences, Operations Research & Management Education Engineering Industrial & Manufacturing Engineering

Description

Jurnal Metris is published 2 (twice) a year. Since Volume 14 in 2013, Jurnal Metris has been published in June and December. The contents of the journal discuss research results in the field of industrial engineering. Jurnal Metris provides a place of publishing for sharing the new findings from ...