Journal of Agribusiness and Rural Development (Jurnal Agribisnis dan Pengembangan Pedesaan)
Vol. 1 No. 3 (2019): Journal of Agribusiness and Rural Development (Jurnal Agribisnis dan Pengembang

TINGKAT KEPUASAN KONSUMEN DI RUMAH KOPI K8 DI KOTA MANADO

Yeremia Gerry Putra Mongan (Unknown)
Grace A.J. Rumagit (Unknown)
Ribka M. Kumaat (Unknown)

Article Info

Publish Date
10 Aug 2019

Abstract

The purpose of this study was to know the level of customer satisfaction in the K8 Coffee House. Survey Method was used in this study. The data used were primary data collected using interview techniques in the form of questionnaires.The level of customer satisfaction in K8 coffee house was determined by total score in each criterion.The research result showed that the score reached 6659 and the number of satisfaction index was 78.11% which could be classified as satisfied.  Keywords: satisfaction, customers, coffee house, Manado City.

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Journal Info
Journal of Agribusiness and Rural Development (Jurnal Agribisnis dan Pengembangan Pedesaan)
Website

Abbrev

agrirud

Publisher

Universitas Sam Ratulangi

Subject

Agriculture, Biological Sciences & Forestry Economics, Econometrics & Finance Environmental Science Social Sciences

Description

Journal of Agribusiness and Rural Development (Jurnal Agribisnis dan Pengembangan Pedesaan) merupakan media publikasi ilmiah mengenai kajian mendalam dan atau hasil penelitian di Bidang: 1. Agribisnis 2. Pengembangan Wilayah Pedesaan. Jurnal ini diterbitkan secara berkala empat kali setahun yaitu ...