Dinasti International Journal of Management Science
Vol. 4 No. 6 (2023): Dinasti International Journal of Management Science (July - August 2023)

The Role of Organizational Commitment and Employee Engagement in Mediating The Impact of Perceived Organizational Support on Employee Performance

Bambang Suharto (Universitas Mercu Buana)
Suprapto Suprapto (Universitas Mercu Buana)



Article Info

Publish Date
28 Jul 2023

Abstract

This research investigates and analyses the role of organizational commitment and employee engagement in mediating the influence of perceived organizational support on employee performance among civil servants (PNS) in the Directorate General of Treasury. The study adopts a quantitative approach using Structural Equation Modeling Partial Least Square (SEM-PLS) analysis method, facilitated by SmartPLS version 3.2.9 software. Three hundred thirty-four staff employees in the State Treasury Service Office (KPPN) were selected as respondents using the stratified proportional random sampling method. These respondents completed a 44-item questionnaire distributed online. The findings of this study reveal that perceived organizational support has a direct, positive, and significant impact on organizational commitment, employee engagement, and employee performance. Employee engagement also directly, positively, and significantly impacts employee performance and partially mediates the effect of perceived organizational support on employee performance. On the other hand, organizational commitment does not directly impact employee performance and does not mediate the impact of perceived organizational support on employee performance.

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Journal Info

Abbrev

DIJMS

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Other

Description

This research was carried out on Build Operate Transfer investment in Business cooperation model to metering system development project by examinated those criterias by technology preparedness level (TKT) evaluation method, Innovation preparedness level and political, social economic, technology, ...