Diversity Logic Journal Multidisciplinary
Vol. 1 No. 1 (2023): April: Diversity Logic Journal Multidisciplinary

THE ANALYSIS OF WORD OF MOUTH (WOM) AND BRAND IMAGE ON PURCHASING DECISIONS

Farida, Nur (Unknown)
Sofi, Muhajir (Unknown)
Susetyorini (Unknown)



Article Info

Publish Date
02 Apr 2023

Abstract

Background. A good brand image owned by the company will make it easier for customers to decide on a purchase. Words of mouth (WOM) are positive or negative experiences communicated by someone after buying a product. Research Purpose. This study aims to examine and prove the analysis of Word of Mouth (WOM) and brand image on purchasing decisions. Research Method. This study used quantitative with a case study approach at Harapan Minimarket Tuban Regency, East Java Indonesia. The population was 120 respondents and the number of samples taken was 100 respondents using non-purposive sampling. Data collection was done by using questionnaires. Data analysis used multiple linear regression. Findings. The results showed that a lot of Word of Mouth (WOM) was shown to have a positive and significant influence on increasing purchasing decisions at Harapan Minimarket. Then a quality brand image has a positive and significant effect on purchasing decisions at Harapan Minimarket. Conclusion. Finally, Word of Mouth (WOM) and brand image simultaneously have a positive and significant effect on increasing purchasing decisions at Harapan Minimarket.

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Journal Info

Abbrev

diversity

Publisher

Subject

Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Social Sciences

Description

DIVERSITY Logic Journal Multidisciplinary, with ISSN 2988-571X (Online) is a peer-reviewed journal with the scope of technic and social sciences including sociology, politics, communication, psychology, culture, education, geography, computer science, mathematics, economics, accounting, and ...