GANEC SWARA
Vol 17, No 3 (2023): September 2023

ANALISIS KEPUASAN KERJA KARYAWAN PADA LE MERIDIEN BALI JIMBARAN

ICHA DWI FRICILLIA PALMA (Jurusan Administrasi Bisnis Politeknik Negeri Bali)
I MADE WIDIANTARA (Jurusan Administrasi Bisnis Politeknik Negeri Bali)
NI PUTU RITA SINTADEVI (Jurusan Administrasi Bisnis Politeknik Negeri Bali)



Article Info

Publish Date
02 Sep 2023

Abstract

The hospitality industry is driven by human resources. Companies must pay attention to employee job satisfaction because it affects employee productivity. The purpose of this study was to determine employee job satisfaction at Le Meridien Bali Jimbaran, to find out what dimensions of employee job satisfaction were not optimal and to find out the efforts to increase employee job satisfaction at Le Meridien Bali Jimbaran. This study collected data using observation, interviews and questionnaires. The analysis technique used are Descriptive Statistics and Importance Performance Analysis. The results of this study show that employee job satisfaction on the expectation indicator is in the very satisfied category, while on the reality indicator it is in the satisfied category, meaning that there is a gap between expectations and actual employee satisfaction. There are six dimensions of job satisfaction that have not been optimal, namely salary, the work itself, co-workers, superiors, promotion and work environment. Efforts to increase employee job satisfaction at Le Meridien Bali Jimbaran by using a work culture, namely clan culture.

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Journal Info

Abbrev

GARA

Publisher

Subject

Agriculture, Biological Sciences & Forestry Education Engineering Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Ganec Swara merupakan wadah untuk hasil penelitian dan ulasan ilmiah pada bidang-bidang ilmu seperti Ilmu Sosial, Pertanian, Ekonomi, Teknik, Hukum, Kependidikan dan ...