Jihbiz: Jurnal Ekonomi, Keuangan dan Perbankan Syariah
Vol 7 No 2 (2023)

Implementasi Jaminan Produk Halal Melalui Sertifikasi Halal Sebagai Service Quality Pada Produk Makanan dan Minuman

Dara Riska Alifia (Yudharta Pasuruan University, Pasuruan, East Java, Indonesia)
Aslikha Aslikha (Yudharta Pasuruan University, Pasuruan, East Java, Indonesia)
Mohammad Dayat (Yudharta Pasuruan University, Pasuruan, East Java, Indonesia)
Sukamto Sukamto (Yudharta Pasuruan University, Pasuruan, East Java, Indonesia)



Article Info

Publish Date
30 Jul 2023

Abstract

Implementing halal product guarantees through halal certification as service quality is a necessary process that involves the agency administering halal product guarantees. Halal certification as a service quality aims to ensure that the products or services provided by business actors meet the halal standards and requirements stipulated in the Islamic religion. This research examines whether halal certification is used as service quality for food and beverage products for Micro, Small, and Medium Enterprises in the Sekar Association, Purwosari District, Pasuruan Regency. The type of research used by researchers is qualitative research using a descriptive approach. At the same time, the research instruments used in this study were observation, interviews, and documentation. From the study results, it was found that business actors have fulfilled the requirements set out in Islam, which in turn can increase consumer confidence and business reputation. Halal certification as a service quality can be necessary in building good business relationships with consumers who want products or services that comply with halal principles.

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Journal Info

Abbrev

jihbiz

Publisher

Subject

Economics, Econometrics & Finance

Description

JIHBIZ: Journal of Islamic Economics, Finance, and Banking has a focus study on Islamic economics, Islamic finance, and Islamic banking. While the scope of studies in this journal includes: Islamic Economics: Islamic economics thought, national Islamic economy strategies, the ecosystem of shariah ...