MANAJEMEN KINERJA SDM BIDANG TEMPAT PEMERIKSAAN IMIGRASI (TPI) BANDARA JUANDA

Rahma Dyah Widyaningrum

Journal of Administration and International Development
Vol 2 No 2 (2022): JAID: Journal of Administration and International Development

The purpose of this article is to see the Performance Management in the Immigration Checkpoints (TPI) at Juanda Airport and solutions to improve employee performance in the Immigration Checkpoints by the Head of the TPI section. The performance management model according to the theory of Ken Blanchad and Gerry Ridge, namely Performance Planning, Day-to-Day Coaching (implementation every day) or Execution (implementation), and Performance Evaluation or Review and Learning. In view of the end of the COVID-19 pandemic and the implementation of the immigration function at TPI, it is active again and must run well. The results is performance management has been going well, each head of the inspection section has its own way of managing the managerial process in each section in accordance with the existing SOP but there are still obstacles of existing human resources considering the crossing at TPI has been reopened to serve public.