Jurnal Cakrawala Ilmiah
Vol. 1 No. 11: Juli 2022

PENGARUH BRAND IMAGE, LABEL HALAL DAN PRODUCT QUALITY TERHADAP CONSUMER SATISFACTION PRODUK MERHAN CV FADA FOOD MOJOKERTO

Shandy Darma Pramulia (Universitas Islam Majapahit)
Eny Setyariningsih (Universitas Islam Majapahit)
Kasnowo (Universitas Islam Majapahit)



Article Info

Publish Date
24 Jul 2022

Abstract

This study aims to examine and analyze the effect of Brand Image, Halal Label and Product Quality on Consumer Satisfaction of Merhan products in the food industry of CV Fada Food Mojokerto. This study uses a quantitative descriptive approach. The technique collected in the form of primary data through a questionnaire distributed to respondents called a questionnaire. The data collection technique uses the purposive sampling technique, which is a sampling technique with certain considerations, namely using certain criteria such as CV Fada Food consumers who live in the Mojokerto area, CV Fada Food consumers aged 17 years and over, CV Fada Food consumers who have made a minimum purchase 1 time, with a total of 100 respondents at CV Fada Food. The results showed that the results of the Brand Image variable had a partially significant positive effect on Consumer Satisfaction, the Halal Label variable had a partially significant positive effect on Consumer Satisfaction and the Product Quality variable had a partially significant positive effect on Consumer Satisfaction, this was proven through the t test with the SPSS program. 25. As well as the variables Brand Image, Halal Label and Product Quality simultaneously have a significant positive effect on Consumer Satisfaction, this is proven through the F Test with the SPSS 25 program. As a form of implication of this research, it is hoped that the influential variables can be evaluated and maintained to be even better by CV Fada Food..

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Journal Info

Abbrev

JCI

Publisher

Subject

Humanities Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

Description

Digitalisasi eknomi menembus batas wilayah negara dan kedaulatan ekonomi yang dapat saja menjadi peluang atau ancaman. Digitalisasi tidak bisa dihindari, tetap permsalahan utamanya adalah bagaimana negara ini harus dapat merumuskan kebijakan agar masyarakat kita jangan hanya menjadi sapi perahan ...