Determinants Of Traffic Effectiveness From E-Commerce In Indonesia Before And During The Pandemic

Ignatius Roni Setyawan (Faculty of Economics and Business, Universitas Tarumanagara, Jakarta)
Agustin Ekadjaja (Faculty of Economics and Business, Universitas Tarumanagara, Jakarta)
Margarita Ekadjaja (Faculty of Economics and Business, Universitas Tarumanagara, Jakarta)
Wilson Wijaya (Faculty of Economics and Business, Universitas Tarumanagara, Jakarta)

Jurnal Manajemen
Vol. 27 No. 3 (2023): Ocktober 2023

This study studies the determining factor for the effectiveness of e-commerce traffic in Indonesia. Four factors influence the level of effectiveness of e-commerce traffic. The first two factors are App Store and Play Store rankings. The next factor is the number of interactions with social media users, such as Twitter, Facebook, and Instagram. The last factor determining the effectiveness of e-commerce traffic is the number of employees from each e-commerce company. Using panel data regression, this study has obtained that the Play Store rank has a more significant effect on the effectiveness of e-commerce traffic than the App Store rank. The other findings are that social media visitors do not affect significantly, while the number of employees has a positive relationship and significantly influences the effectiveness of traffic e-commerce.