Tibuana : Journal of Applied Industrial Engineering
Vol 6 No 2 (2023): Tibuana

Analysis of Photocopy Service Queue System in “Sustainable Photocopy” Using The FIFO Queue Method

Wira Yudha Nuswantoro (Unknown)
Saputro, Erwan Adi (Unknown)
Susanti, Mutiara Mei (Unknown)
Winursito, Yekti Condro (Unknown)
Syaifullah, Hafid (Unknown)



Article Info

Publish Date
31 Jul 2023

Abstract

Photocopying services are services that are always sought by students, students, teachers, lecturers, and even office people for the need to duplicate school assignments, theses, document files, etc. "Sustainable" Photocopy Services are rarely empty of customers. And for a certain time, there are a lot of customers from "Sustainable" Photocopies. With this research, we can find out whether the queuing system at Sustainable Photocopy Services is optimal, and with the analysis of this queuing system by calculating the queuing formula it can be seen the call arrival rate, employee utility level, the average number of customers to be served, the number of customers in the system, the number of customers in the queue, the average time in the queue, the average time in the system, and the probability of waiting.

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Journal Info

Abbrev

tibuana

Publisher

Subject

Description

The aim of this journal publication is to disseminate the conceptual thoughts or ideas and research results that have been achieved in the area of industrial engineering Tibuana : Journal of Applied Industrial Engineering particularly focuses on the main problems in the development of the sciences ...