Formosa Journal of Sustainable Research (FJSR)
Vol. 2 No. 8 (2023): August, 2023

Implementation of Digital Transformation in the Mekaar Funding Disbursement Process at PT. Permodalan Nasional Madani Samarinda Branch

Yazdi Anugrah (Sekolah Pascasarjana Institut Keuangan, Perbankan, dan Informatika Asia)
Wilfridus B. Elu (Perbanas Jakarta)



Article Info

Publish Date
19 Aug 2023

Abstract

This study aims to find out and analyze how the application of the digital transformation process in the distribution of PT Mekaar product financing. Civil National Capital of Samarinda Branch and its effectiveness. This study uses a qualitative method with data collection tools through in-depth interviews to obtain information and analyze the business model. The research subjects were PNM Samarinda Branch Account Officers and customers of PNM Mekaar Samarinda Branch. The results showed that PNM Samarinda Branch had implemented digital transformation through the use of the PNMDigi application in the process of channeling PNM Mekaar financing. The implementation was effective and efficient because it assisted the Account Officer in speeding up the Mekaar PNM distribution process

Copyrights © 2023






Journal Info

Abbrev

fjsr

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Education Industrial & Manufacturing Engineering Social Sciences

Description

Formosa Journal of Sustainable Research (FJSR) is an open access and peer-reviewed journal, published by Formosa Publisher. FJSR aims to be a dissemination platform for research result from multidisciplinary research that covers the wide spectrum of research field such as education, including ...