Indonesian Journal of Librarianship
Indonesian Journal of Librarianship Vol. 4 No. 1 (2023)

Digital Literacy of the State Civil Apparatus in the Administrative Services Unit (ULA) of the Ministry of Home Affairs

Gumanti, Zahwa Nabila (Unknown)
Uluputty, Irfan (Unknown)



Article Info

Publish Date
30 Aug 2023

Abstract

Background: Digital literacy is crucial for the State Civil Apparatus (ASN) in providing excellent services. Meanwhile, Administrative Services Unit (ULA) has obtained several awards in recognition of outstanding performance, serving as a significant foundation for the current finding. Purpose: This research aimed to describe the digital literacy competency of ASN in ULA to provide excellent services to the public and local governments. Method: A qualitative method with a descriptive approach was selected with the concept of digital literacy competency of ASN to analyze data. In addition, the validity of the findings was tested through data triangulation. Results: The digital literacy results among ASN showed that a fairly good insight with knowledge imbalances, good digital skills, and deficiencies in understanding the risks and the ability to control the dangers of digital technology use. Conclusion: Digital literacy among ASN in ULA shows a commendable level of proficiency and offers opportunities for improvement in certain domains. Keywords: State Civil Apparatus (ASN); Digital Literacy; Administrative Services Unit (ULA)

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Journal Info

Abbrev

IJOLIB

Publisher

Subject

Library & Information Science Social Sciences

Description

Indonesian Journal of Librarianship published twice a year in June and Dacember, published and funded by Library Department of Governance Institute of Home Affair. The journal is provided for librarians, information scientists, specialists, managers, researchers, and archivists who need or are ...