Jurnal Manajemen Bisnis
Vol 19 No 1 (2022)

Kemanfaatan, Kemudahan Penggunaan, Perilaku Konsumen, dan Minat Penggunaan E-Wallet

Karina Magdani Andjaniyanto Putri (Universitas Pendidikan Nasional)
I Nyoman Rasmen Adi (Universitas Pendidikan Nasional)



Article Info

Publish Date
02 Feb 2022

Abstract

This study aims to examine and analyze the direct effect of usefulness and ease of use on consumer behavior and interest, as well as the indirect effect of usefulness and ease of use on consumer behavior and interest. The research method used is quantitative, with data analysis techniques Structural Equation Modeling (SEM) with SmartPLS. The respondents of this research are the people of Denpasar City who are customers of PT. Bank Pembangunan Daerah Bali Renon Branch Office that uses e-wallet in financial transactions, totaling 90 people. The results showed that the usefulness and ease of use had a positive effect on consumer behavior. While the usefulness and ease of use have a positive effect on interest. Consumer behavior has a positive effect on interest. Consumer behavior is a variable that partially mediates the effect of usefulness and ease of use.

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Journal Info

Abbrev

magister-manajemen

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Manajemen Bisnis dengan pissn 1829-8486 adalah publikasi ilmiah yang diterbitkan oleh Program Studi Magister Manajemen Pascasarjana Universitas Pendidikan Nasional. Jurnal ini diterbitkan dengan maksud utama mendiseminasi artikel ilmiah baik berupa hasil penelitian maupun telaah literatur ...