Daya Saing : Jurnal Ilmu Manajemen
Vol. 9 No. 3 (2023)

ANALISIS MODEL KEPUASAN KONSUMEN TERHADAP KEPUTUSAN PEMBELIAN PADA UD USAHA SARI

Trisna Dewi, Ni Kadek Ayu (Unknown)
Amelia Ardiani, Kadek Ayu (Unknown)



Article Info

Publish Date
30 Oct 2023

Abstract

This study aims to determine the model analysis of customer satisfaction on purchasingdecisions at UD Usaha Sari. With a population of consumers who use the services of UD UsahaSari and a sample of 80 consumers. Data analysis techniques used in this study are validity test,reliability test, multiple linear regression analysis,classical assumption test, model feasibility test(Goodness Of Fit) and hypothesis testing (T-Test). The results of this study indicate that the effectof product diversity on purchasing decisions at UD Usaha Sari is 0.175 units or 11.5% and theeffect of product diversity on purchasing decisions and the results of hypothesis testing with theT-Test test show that t-count > t-table (2.558 > 1.664). The effect of price on purchasingdecisions at UD Usaha Sari is 0.267 units or 16.9% and the effect of priceon purchasing decisionsand the results of testing the hypothesis with the T-Test test show that t-count > t-table (2.827 >1.664). The effect of promotion on purchasing decisions at UD Usaha Sari has a regression valueof 0.526 units or 46.5% and the effect of promotion on purchasing decisions and the results oftesting the hypothesis with the T-Test test found that t-count> t-table (7.305> 1.664) . Based onthecalculation results, it is known that the value of F-count > F-table, (75.529 > 3.11) indicatesthat the analysis of the model of consumer satisfaction consisting of productdiversity, prices andpromotions has an effect on purchasing decisions with a significant value of 0.000 <0.050.

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Journal Info

Abbrev

dayasaing

Publisher

Subject

Decision Sciences, Operations Research & Management Other

Description

Jurnal Daya Saing (Online ISSN: 2541-4356 | Print ISSN : 2407-800X) published by Komunitas Manajemen Kompetitif. This journal published thrice in February, June and October. It contain the articles such as scientific papers (research and non-research), analytical studies, theoretical applications ...