<![CDATA[Customer satisfaction is one of the priorities that needs to be maintained because it is one of the important factors to increase competitiveness. this study uses a sample collections technique based on five agencies, where each agency receives twenty respondents US a sample and uses a purposive sampling technique in which the researcher has planned the respondents who have purchased products at PT. Lifelong Learning ( Multimatics ). Data collections in this study using a questionnaire with a sample of 100 respondents. The results of this study have a positive and significant effect on product quality and price perceptions on ministries customer satisfaction at PT. Lifelong Learning ( Multimatics ). this means that product quality and price perception affect 63.2% of customers satisfaction, while the remaining 36.8% is influenced by other variables that are not examined in this study.]]>
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