Syntax Literate: Jurnal Ilmiah Indonesia
Jurnal Ilmiah Indonesia

Process Improvement Analysis in Toll Corridor Development With Lean Six Sigma Approach

David Batubara (Magister Management, Universitas Indonesia, DKI Jakarta)
Juliana Rouli (Magister Management, Universitas Indonesia, DKI Jakarta)



Article Info

Publish Date
19 Oct 2023

Abstract

Toll Corridor Development (TCD) is one of the businesses conducted by PT Jasamarga Related Business as a follow-up to the issuance of Peraturan Menteri Pekerjaan Umum dan Perumahan Rakyat (PUPR) No. 28 of 2021. In the development of its first TCD project, Jasamarga Related Business (JMRB) encountered issues that resulted in the delay of the project's completion. The purpose of this research is to analyze and make improvements to the causes of delays in the Taman Mini Toll Corridor Development (TCD) project. In this research, the lean six sigma approach is used to analyze process improvements that can be carried out so that these problems can be minimized in the further development of TCD. To identify activities that cause delays in the implementation of this project, the Critical Path Method (CPM) concept was used and further analyzed based on the results of interviews with those directly involved in the development of TCD Taman Mini. From the activities that cause the delay, a causal analysis is carried out using a fishbone diagram, and then an analysis of possible improvements is carried out using a lean concept approach. Based on the analysis results, three main issues are identified, namely inadequate planning process, ineffective partner or consultant selection process and delays in construction completion. From the cause-and-effect analysis, it can be concluded that potential improvements can be made by implementing the concept of pull planning, improving the business process by reducing waste and enhancing value-added activities, establishing effective stakeholder management, and maximizing the use of technology-based applications to aid project control.

Copyrights © 2023






Journal Info

Abbrev

syntax-literate

Publisher

Subject

Humanities Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

Description

Syntax Literate: Jurnal Ilmiah Indonesia is a peer-reviewed scientific journal that publishes original research and critical studies in various fields of science, including education, social sciences, humanities, economics, and engineering. The journal aims to provide a platform for researchers, ...