WORK LOAD AND STRESS: ITS EFFECT ON EMPLOYEE PERFORMANCE WITH COMPENSATION AS A MODERATION (Study at BCA Multi Finance Tangerang Raya Branch, Tangerang City)

Mitra Ananda Ginting (Master of Management Study Program, University Sultan Ageng Tirtayasa)
Wawan Prahiawan (Master of Management Study Program, University Sultan Ageng Tirtayasa)
Ranthy Pancasasti (Master of Management Study Program, University Sultan Ageng Tirtayasa)

Jurnal Ekonomi
Vol. 12 No. 04 (2023): Jurnal Ekonomi, 2023

This research was conducted with the aim of developing a basic theoretical model and a new empirical research model to resolve the gaps in the results of previous studies regarding workload and work stress on employee performance with compensation as a moderator. This research uses descriptive and explanatory quantitative methods. The object of research is employees at BCA Multifinance Tangerang Raya. The sampling technique in this study used the saturated sample method with a sample of 120 employees. The data analysis technique uses Partial Least Square (PLS) with SmartPLS 3 software. The research results show: 1) Workload has a positive and significant effect on employee performance, 2) Work stress has a positive and significant effect on employee performance, 3) Workload has a positive and significant effect on work stress, 4 ) Compensation significantly moderates the effect of workload on employee performance, 5) Compensation moderates the effect of work stress significantly on employee performance.