JURNAL BERKALA ILMIAH EFISIENSI
Vol 15, No 5 (2015): Jurnal Berkala Ilmiah EFISIENSI (page 777-952)

THE INFLUENCE OF SWITCHING COST, TIME AND VARIETY SEEKING ON CONSUMER SWITCHING INTENTION (A STUDY ON KIOSK AND MINIMARKET IN NORTH MINAHASA)

Rumengan, Rosaline L. (Unknown)



Article Info

Publish Date
28 Dec 2015

Abstract

ABSTRACT There are some factors on consumer switching intention such as switching cost, time, and variety seeking. This research aims to analyze switching cost, time, and variety seeking on consumer switching intention at stalls and conveniance stores simultaneously or partialy, The respondents which were the customers who have experienced making shopping transaction at stall and convenience store. Samples were taken from 100 peopel. The analysis used is multiple linear regressions. The results showed switching cost significant influence on consumer switching intention simultaneously but not partialy, time and variety seeking are significant influence on consumer switching intention simultaneously and partialy. Variety seeking as the dominant influence compare with the other variables that influence on Consumer Switching Intention. Keywords: Switching Cost, Time, Variety Seeking, Switching Intention

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Journal Info

Abbrev

jbie

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Berkala Ilmiah Efisiensi diterbitkan oleh Jurusan Ilmu Ekonomi Pembangunan Fakultas Ekonomi dan Bisnis Universitas Sam Ratulangi Manado, sebagai media informasi, penelitian dan karya ilmiah dalam bidang Ilmu Ekonomi, Ekonomi Perencanaan, Ekonomi Pembangunan, Ekonomi Moneter, Ekonomi Publik, ...