Jurnal Ilmiah Wahana Pendidikan
Vol 9 No 18 (2023): Jurnal Ilmiah Wahana Pendidikan

Anteseden dari E-Commerce User Satisfaction

Reva Vebria Oliviana (Universitas Trisakti)

Article Info

Publish Date
07 Sep 2023

Abstract

The purpose of this study is to analyze the effect of quality system, information system, service and product quality, and delivery service have a positive effect on e-commerce user satisfaction. The sampling method used is purposive sampling with a sample 200 respondents who are users of e-commerce applications such as Shopee. The results of this study statethere is a positive effect on the quality of system, information, delivery service, and services on e-commerce user satisfaction, and product quality have no effect with e-commerce user satisfaction.

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Journal Info
Jurnal Ilmiah Wahana Pendidikan
Website

Abbrev

JIWP

Publisher

Universitas Bumi Hijrah Tidore

Subject

Religion Education Social Sciences Other

Description

Jurnal Ilmiah Wahana Pendidikan (JIWP) Diterbitkan sebagai upaya untuk mempublikasikan hasil-hasil penelitian dan temuan di bidang pendidikan . Jurnal ini terbit 4 bulanan, yaitu bulan April, Agustus dan Desember. *Ruang Lingkup* Memuat hal kajian, analisis, dan penelitian tentang perancangan, ...