Ensiklopedia of Journal
Vol 6, No 1 (2023): Vol. 6 No. 1 Edisi 3 Oktober 2023

PENGARUH BRAND IMAGE DAN PHYSICAL EVIDENCE TERHADAP KEPUTUSAN MENGINAP DI HOTEL AMARIS MUARO BUNGO

Dwi Ningsih, Silpia (Unknown)
Abrian, Youmil (Unknown)



Article Info

Publish Date
29 Oct 2023

Abstract

Abstract: This research is motivated by what factors influence a person in making a purchasing decision, including brand image and physical evidence. The decision to buy a product or service is largely determined by the assessment of the quality of the product and service. So because of that this study aims to examine how the influence of Brand Image and Physical Evidence on Residents' Decisions at the Amaris Muaro Bungo Hotel. This study used a quantitative approach, with a sampling technique using purposive sampling. The population and sample in this study are guests who have stayed or are currently staying at the Amaris Muaro Bungo Hotel. Data collection techniques using data collection methods using questionnaires and adapted questionnaires in the validity and reliability tests. Data analysis techniques include data description, analysis requirements test through normality test, heteroscedasticity test, and multicollinearity test. In addition, hypothesis testing is carried out by applying multiple linear regression tests. The results of this study indicate that the Brand Image and Physical Evidence variables have a positive and significant influence on management decisions at Amaris Muaro Bungo Hotel. More specifically, the contribution of the Brand Image (X1) and Physical Evidence (X2) variables to the residential decision (Y) is 64.1%, while 33.9% is influenced by other variables.Keywords: Brand Image, Physical Evidence, Stay Decision.

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Journal Info

Abbrev

ensiklopedia

Publisher

Subject

Arts Humanities Computer Science & IT Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Ensiklopeda of Journal mendorong seluruh ahli hukum, sosial, politik, bahasa, dan ilmu pendidikan untuk turut berkontribusi melalui artikel dan/atau book review. Ensiklopeda of Journal terbit tiap 1 Kali per 3 bulan, dalam satu volume, yakni di bulan Januari, April, Juli, dan Oktober. Ensiklopeda of ...