Jurnal Manajemen Pendidikan Dasar, Menengah dan Tinggi [JMP-DMT]
Vol 4, No 4 (2023): JURNAL JMP-DMT

Implementasi Sistem Manajemen Mutu ISO 9001:2015 Pada Perguruan Tinggi Swasta

Muhammad Adie Karya (Universitas Brawijaya)
Qomariyatus Sholihah (Fakultas Teknik, Universitas Brawijaya, Malang, Indonesia)
Bambang Santoso Haryono (Fakultas Ilmu Administrasi, Universitas Brawijaya, Malang, Indonesia)



Article Info

Publish Date
17 Oct 2023

Abstract

ISO 9001:2015 is one of the quality assurance systems that implemented in educational units. The Universities must apply the principles of ISO 9001:2015 for successful implementation. This study aims to identify and describe the implementation of management quality of ISO 9001:2015 at Muhammadiyah University of Palangka Raya (UMPR) especially in the implementation of the seven principles of management quality of ISO 9001:2015 which includes; focus on customers, leadership, people involvement, the process of approach, improvement, evidence-based decision making, and management relationship. The type of research that used is descriptive qualitative, data collection is done by in-depth interviews as primary data and documentation data, and literature studies as secondary data. While the data analysis technique that used is interactive model analysis by carrying out three steps, namely (1) condensation data, (2) presentation data, (3) conclusions. The results showed that UMPR had properly implemented the seven quality management principles based on ISO 9001:2015.

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Journal Info

Abbrev

JMP-DMT

Publisher

Subject

Education Other

Description

he University of Muhammadiyah Sumatera Utara publishes Jurnal Menajemen Pendidikan Dasar, Menengah dan Tinggi (JMD-DMT) on January, April, July and October (4 Issue/Year). The Journal using Double-Blind Review Process. Journal Manajemen Pendidikan Dasar, Menengah dan Tinggi (JMP-DMT) is also accept ...