Journal of Management, Economic, and Accounting
Vol. 2 No. 2 (2023): Juli-Desember

The Influence Of Perceived Brand Authenticity And Self-Brand Congruence On Consumer Satisfaction (Survey Of Iphone Smartphone Users At The University Of Perjuangan)

Zannath, Reza Faisal (Unknown)
Fitriadi, Budhi Wahyu (Unknown)
Yusnita, Rita Tri (Unknown)



Article Info

Publish Date
10 Oct 2023

Abstract

This study aims to determine the influence analysis of perceived brand authenticity and self-brand congruence on consumer satisfaction (a survey of iPhone smartphone users at Perjuangan University). The method used in this study is causality through a survey approach. With a research sample of 100 iPhone Smartphone Users at the University of Perjuangan. The data used is using primary data. The analytical tool used in this study is multiple regression using SPSS 26.0. The results showed that Perceived Brand Authenticity obtained from Perceived Brand Authenticity on iPhone Smartphone Users at Perjuangan University had good criteria. Self-Brand Congruence at Iphone has good criteria, Consumer Satisfaction with iPhone Smartphone Users at Perjuangan University has good criteria. Taken together Perceived Brand Authenticity and Self-Brand Congruence have a significant influence on Consumer Satisfaction Partially Perceived Brand Authenticity has a significant influence on Consumer Satisfaction Partially Self-Brand Congruence has a significant effect on Consumer Satisfaction

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Journal Info

Abbrev

JMEA

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Journal of Management, Economic, and Accounting is a peer-reviewed journal. JMEA invites academics and researchers who do original research in the fields of economics, management, and accounting, including but not limited to: Management Science Marketing Financial management Human Resource ...