International Journal of Business Economics (IJBE)
Vol 5, No 1 (2023): SEPT 2023 - FEB 2024

Exploring E-Commerce Adoption in Small and Medium Enterprises (SMEs) using the Technology Acceptance Model

Laurina Trisnaning Putri (Universitas Islam Negeri Maulana Malik Ibrahim Malang)
Adinda Putri Nur Aini (Universitas Islam Negeri Maulana Malik Ibrahim Malang)
Nihayatu Aslamatis Solekah (Universitas Islam Negeri Maulana Malik Ibrahim Malang)
Dyah Febriantina Istiqomah (Universitas Islam Negeri Maulana Malik Ibrahim Malang)



Article Info

Publish Date
22 Sep 2023

Abstract

Purpose – Adoption of e-commerce by SMEs can contribute to regional economic growth, so this research aims to test and analyze the influence of the Actual Use of E-commerce with the Technology Acceptance Model (TAM) Approach on SMEs in Malang City.Methodology –  The approach used is quantitative with a survey of SMEs business actors who have used one of the e-commerce platforms, namely Shoppe, Tokopedia, Lazada, Blibli and Bukalapak, totalling 106 samples, with a quota sampling technique. SEM-PLS tests and measures the extent to which the conceptual model is built according to the empirical data collected.Findings – The results of this research prove that there is a significant positive contribution between perceived Usefulness towards Attitude Toward Using, no considerable contribution between Perceived Ease of Use towards Attitude Toward Using, there is a substantial contribution between Perceived Ease of Use towards Perceived Usefulness, there is a positive and significant contribution between Perceived Usefulness to Behavioral Intention to Use, there is a positive and meaningful contribution between Attitude Toward Using and Behavioral Intention to Use, there is a positive and significant contribution between Actual Behavioral Intention to Use and Actual Usage.Originality/Novelty :  The element of originality in the results of this research lies in specific findings that provide new insight into the factors that influence e-commerce adoption in the context of SMEs with the TAM approach, as well as the relationship between attitudes, intentions and real actions in using this technology.Implications – Help increase the adoption of e-commerce by SMEs, which in turn can contribute to the growth and development of SMEs' businesses as well as the economy as a whole.

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Journal Info

Abbrev

ijbe

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

International Journal of Business Economics (IJBE) is a media publication manuscript that contains the results of the Field Research Management applying peer-reviewed. Manuscripts published in the International Journal of Business Economics (IJBE) includes the results of scientific research original ...